Last updated 13 November 2026
These terms are the agreement between you and GEXON TECHNOLOGY LIMITED for the use of Vidflow. By creating an account or using the service you accept them.
1. Who we are
Vidflow is operated by GEXON TECHNOLOGY LIMITED, a company registered in Hong Kong with its registered address at RM A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong. You can reach us at gexon.tech@outlook.com. “We”, “us” and “our” mean GEXON TECHNOLOGY LIMITED; “you” means the person or organisation using the service.
2. The service
Vidflow is a browser-based studio for generating short video from text prompts and reference footage. Generation is performed by third-party AI models that we integrate with. We do not train those models on your content.
3. Your account
- You must be at least 18 years old and able to enter into a binding contract.
- You are responsible for keeping your credentials secure and for activity under your account.
- One account per person or organisation. Do not share credentials or resell access.
- The information you give us must be accurate and kept up to date.
4. Credits and payment
- Credits are a prepaid unit of the service sold at US$0.01 each. They are not money, do not earn interest and are not a deposit.
- Credits cannot be transferred and can only be used inside Vidflow.
- Prices are shown in US dollars and charged through Stripe.
- Starting a render reserves credits; a successful render settles them, and a failed or cancelled render releases them in full.
- Credits do not expire.
- We may change prices for future purchases. Credits you already hold are never repriced.
5. Acceptable use
You may not use Vidflow to create, upload or distribute content that:
- sexualises minors in any form;
- depicts a real person in a sexual, defamatory or misleading way without their consent, including face swaps and voice clones;
- is unlawful, or promotes violence, terrorism, self-harm or the sexual exploitation of any person;
- harasses, threatens or incites hatred against a person or group;
- infringes copyright, trade mark, likeness or other rights;
- is intended to deceive a viewer about its synthetic origin in a context where that matters, such as political advertising, news or evidence;
- attempts to bypass our safety filters, rate limits or billing.
6. Your content
- You keep ownership of the prompts, footage and other material you upload, and of the clips you generate from them.
- You grant us a limited licence to host, process, transmit and deliver that material for the purpose of running the service. The licence ends when you delete the material, except for backups and records we must keep by law.
- We do not use your content to train models and we do not sell it.
- You are responsible for holding the rights to everything you upload.
7. AI output
- Generation is probabilistic: the same prompt may produce a different clip each time.
- Output may be inaccurate, may resemble existing works, and may contain visual artefacts.
- You are responsible for checking that a clip suits your purpose, including clearances and any synthetic-media disclosure required by the platform you publish on.
8. Third-party services
Rendering, payments and email delivery are provided by third parties, and their availability affects ours. We are not responsible for outages on their side, but we will not charge you for a render that did not deliver.
9. Availability and changes
- We aim for continuous availability but do not guarantee it, and we may take the service down for maintenance.
- We may add, change or remove features. Where a removal materially affects you, we will give reasonable notice.
- We may suspend the service for security or legal reasons.
10. Suspension and termination
- You may stop using the service at any time.
- We may suspend or close an account for breach of these terms, fraud, non-payment or where the law requires it.
- If we close your account for any reason other than your breach, we refund unused credits.
- If we close it because you breached these terms, unused credits are forfeited.
11. Liability
- Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, and for fraud.
- Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or data.
- Our total liability in any 12-month period is limited to the greater of the amount you paid us in that period and US$100.
12. Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction. This does not affect any right you have as a consumer to bring a claim in your country of residence.
13. Changes to these terms
We may update these terms. The version in force is the one published on this page, with the date shown at the top. If a change materially affects your rights we will email you at least 14 days before it takes effect.
14. Contact
- Company
- GEXON TECHNOLOGY LIMITED
- Registered address
- RM A5, 7/F, Astoria Building, No.34 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong
- gexon.tech@outlook.com